Effective Date: 5/20/2025
At ARC Pickup, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://arcpickup.com or use our services.
Information We Collect
We may collect the following information when you use our website:
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Personal Information: Such as your name, email, phone number, and address when you complete forms or request services.
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Non-Personal Information: Such as browser type, IP address, device type, pages visited, and other analytics data collected via cookies and tracking tools.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
Your information is used to:
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Provide and manage donation pickups and customer support
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Communicate with you about your requests or services
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Improve website performance and user experience
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Respond to inquiries or feedback
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or promotional purposes. We may share information with trusted third-party service providers who assist in operating our website or conducting our business, so long as those parties agree to keep this information confidential and use it only for the intended purpose. Your data will never be used by any third party for their own marketing purposes.
Media
If you upload images to the website (e.g., through a form), please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images that are publicly available.
Comments
If commenting features are enabled and you leave a comment on our site:
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We collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam.
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An anonymized string created from your email address may be provided to a third-party service (such as Gravatar) to see if you are using it. After approval of your comment, your profile picture (if any) may be visible to the public next to your comment.
Cookies & Tracking
We use cookies and similar technologies to improve functionality, analyze site traffic, and personalize content. You can disable cookies via your browser settings.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles, widgets, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content. We recommend reviewing the privacy policies of any external sites you interact with through our website.
No Sale or Sharing of Personal Data
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your information is used solely to fulfill your requests and operate ARC Pickup services.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Rights
You may request to review, update, or delete the personal data we have about you. Contact us at the details below to exercise your rights.
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.
Contact Us
ARC Pickup
Website: https://arcpickup.com
Email: [email protected]
Phone: (888) 722-2402